Job Summary
We are looking for a skilled Oracle CRM CX Technical Consultant with 3–5 years of experience in Oracle CRM CX, Oracle Fusion Applications, Java development, and API integrations. The ideal candidate should have hands-on experience in implementing and supporting Oracle CRM CX solutions, integrating Oracle Fusion with enterprise applications, and working within the Banking and NBFC (Non-Banking Financial Company) domain.
Job Description
Key Responsibilities
- Configure, customize, and support Oracle CRM CX and Oracle Fusion applications.
- Develop and maintain Java-based applications using Java/J2EE and Spring Boot.
- Design, develop, and consume REST and SOAP APIs for Oracle Fusion and third-party system integrations.
- Develop and support integration solutions using Oracle Integration Cloud (OIC) or similar middleware platforms.
- Work with business and functional teams to understand requirements and deliver technical solutions.
- Perform unit testing, integration testing, deployment, and production support.
- Troubleshoot application and integration issues while ensuring optimal performance.
- Prepare technical documentation, integration specifications, and deployment guides.
- Follow coding standards, security best practices, and Agile development methodologies.
Required Skills
- 3–6 years of hands-on experience with Oracle CRM CX.
- Experience working with Oracle Fusion Applications.
- Strong proficiency in Java, J2EE, and Spring Boot.
- Hands-on experience with REST APIs, SOAP Web Services, JSON, XML, and API integration.
- Experience with Oracle Integration Cloud (OIC) or similar integration tools.
- Good knowledge of Oracle Database and SQL.
- Familiarity with Git, Maven, Jenkins, and CI/CD processes.
- Strong analytical, debugging, and problem-solving skills.
Domain Experience
- Mandatory experience in Banking and NBFC domain.
- Understanding of customer onboarding, CRM processes, loan origination, customer servicing, and financial services workflows.
- Experience integrating CRM applications with core banking, loan management, or payment systems is preferred.
Preferred Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Oracle CRM CX or Oracle Fusion certification is an added advantage.
- Experience working in Agile/Scrum projects.
- Good communication and stakeholder management skills.
Nice to Have
- Experience with Oracle Visual Builder (VBCS).
- Knowledge of Oracle SOA Suite.
- Exposure to microservices architecture.
- Cloud and DevOps experience is an added advantage.
- Experience in the Banking, NBFC, or Financial Services industry is an added advantage.
- Experience in handling AI agent-based workflows is an added advantage. [JD_CX (1) | Word]
Profile Description
- Oracle CRM CX Technical Consultant
- Experience: 3–5 Years
- Oracle CRM CX implementation and support
- Oracle Fusion Applications
- Java, J2EE, Spring Boot
- REST APIs, SOAP Web Services, JSON, XML
- Oracle Integration Cloud (OIC)
- Oracle Database, SQL
- Git, Maven, Jenkins, CI/CD
- Banking & NBFC domain experience (Mandatory)
- Customer onboarding, CRM processes, loan origination, customer servicing
- Integration with core banking, loan management, or payment systems
- Agile/Scrum project experience
- Oracle Visual Builder (VBCS), Oracle SOA Suite, Microservices, Cloud/DevOps (Preferred)
About Company:
A client of ilink Talent Solutions is a leading India-based non-banking financial services organization and part of one of the country's most respected business conglomerates. The company offers a diverse portfolio of financial products, including vehicle finance, home loans, loan against property, SME financing, secured business loans, personal loans, and gold loans. With a strong presence across India, it is recognized for its customer-centric approach, extensive distribution network, digital innovation, and commitment to enabling financial inclusion for individuals, entrepreneurs, and businesses.
