Job Summary:
We are seeking a dynamic and experienced HR Operations personnel to lead HR operations for a diverse workforce of approximately 2,000 employees across Head Office, Satellite Offices, Branch Operations, and Manufacturing Units across India. The role demands a strong grasp of Compensation & Benefits, Policy Governance, Labour & Statutory Compliance, and Digital HR Transformation, ensuring consistent service delivery for both white-collar and blue-collar employees including on-rolls and contract staff.
Key Responsibilities:
1. HR Operations Management
- Oversee day-to-day HR operations across the corporate office, regional branches, and factory locations.
- Standardize and streamline HR processes for seamless service delivery across all touchpoints.
- Ensure efficient onboarding, employee lifecycle management, and HR shared services for all employees.
- Assist in responding to audit findings related to HR during external financial audits
- Implement corrective actions and process improvements based on audit feedback.
2. Compensation & Benefits
- Design and execute compensation structures aligned with organizational goals and market standards.
- Manage monthly payroll processes, incentive calculations, and statutory deductions across locations.
- Administer employee benefit programs such as medical, insurance, and welfare schemes.
3. Policy Administration & Governance
- Develop, update, and communicate HR policies and employee handbooks across all units.
- Ensure alignment of HR policies with business objectives and compliance with regional labour laws.
- Partner with site HRs to ensure policy enforcement and disciplinary governance.
4. Labour & Statutory Compliance
- Ensure 100% compliance with all applicable central and state labour regulations (ESI, PF, CLRA, Factories Act, etc.).
- Coordinate with contractors and third-party agencies to monitor contract labour compliance.
- Manage labour inspections, audits, and government interactions with complete documentation.
5. Workforce Management
- Oversee on-roll and contract employee administration across all geographies.
- Support manpower planning, deployment, and grievance redressal mechanisms across all locations.
- Maintain and monitor accurate workforce data and HR dashboards for leadership reporting.
6. Digital HR Transformation
- Drive digitization of HR processes including HRMS implementation, payroll automation, and self-service tools.
- Identify opportunities for tech-led enhancements in HR operations.
- Ensure data accuracy, system integration, and end-user adoption of HR tools.
7. Performance Management System
- Develop and enhance the performance management policy, tools, templates, and rating structures.
- Design and implement KRA/KPI frameworks in alignment with organizational goals.
- Ensure integration of PMS with compensation, learning, and career development systems.
- Drive the annual appraisal cycle including timelines, communications, and system administration.
- Guide managers and employees through appraisal processes including self-review, manager review, and calibration.
- Track performance trends and generate analytical reports and dashboards for leadership.
- Administer performance management systems or HRIS tools; liaise with vendors/IT for technical enhancements.
- Collaborate with managers on Performance Improvement Plans (PIPs) for underperformers.
8. HR Budget Planning & Forecasting
- Collaborate with Finance and HR leadership to prepare the annual HR budget, including headcount, compensation, benefits, training, and other HR-related expenses.
- Forecast monthly, quarterly, and annual HR expenditures based on workforce planning, salary revisions, and new HR initiatives.
- Monitor budget utilization trends and provide variance analysis.
- Coordinate with departments to allocate HR-related expenses to correct cost centres.
- Maintain accurate records of HR cost allocations across business units/functions.
- Prepare monthly and quarterly HR budget vs. actual reports and present insights to HR and Finance leadership.
- Analyze trends, variances, and cost drivers to support better decision-making.
Qualifications & Experience:
- Master’s degree in human resources, Labour Welfare, or Business Administration.
- 12–15 years of experience in HR Operations, with at least 3–5 years in a managerial/leadership role.
- Proven track record in managing large-scale operations in a multi-location manufacturing setup.
- Strong knowledge of labour laws, payroll management, compliance, and HR automation.
- Strong knowledge of HRMS implementation, maintenance and trouble shooting the queries related to HR modules.
- Strong knowledge on data analytical and reporting
Key Competencies:
- Strong execution and stakeholder management skills.
- High attention to detail, with ability to handle scale and complexity.
- Deep understanding of statutory and legal requirements across India.
- Change management and digital transformation leadership.
- Excellent interpersonal, communication, and negotiation skills.
Note: This role involves travel across India to oversee HR operations at factories, offices, and regional branches.
About Company:
Our client is a well-established leader in the bath space innovation sector, known for their high-quality polymer-based bathroom fittings and accessories. With a strong footprint across India and select global markets, they have built a legacy of over two decades in delivering reliable, design-forward, and sustainable solutions for homes, institutions, and infrastructure projects.
Backed by world-class manufacturing facilities and a wide distribution network, the organization is on an exciting path of digital transformation and expansion.
This is a great opportunity to join a values-driven company that combines operational excellence with a strong commitment to innovation and customer satisfaction.
